Shipping & Returns Policy

Thank you for choosing Dojo Company. We are committed to providing quality apparel and a seamless experience. Please review our policies below.

Shipping Policy

1. Processing & Delivery Times
Once your order is placed, our team prepares it with care. Please allow:

· 14-20 business days for your order to be delivered from the date of purchase.
· Delivery times are estimates and can be affected by factors beyond our control, such as customs processing or postal delays, especially for international shipments.

2. Shipping Costs

· Shipping fees are calculated at checkout and vary depending on your country and location.
· We work to keep shipping costs as fair and transparent as possible. The exact cost will be displayed before you complete your purchase.

3. Order Tracking
You will receive a confirmation email with your order number once your purchase is complete. When your order ships, you will receive a second email containing a tracking link to follow your package's journey.

4. International Orders

· Customers are responsible for any customs duties, taxes, or import fees that may be charged by your country's government upon delivery. Dojo Company has no control over these charges and cannot predict what they may be.
· Please ensure your shipping address is complete and accurate. We are not responsible for orders lost due to incorrect addresses provided.

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Returns & Exchanges Policy

1. Returns

· We offer a hassle-free return policy.
· Items must be returned within 14 days of the delivery date.
· Items must be unworn, unwashed, in their original packaging, and with all tags attached.
· We do not have any "Final Sale" items—all regular items are eligible for return.

2. Refunds

· Once we receive your return, we will process your refund to the original payment method within 5-10 business days.
· There are no restocking fees.
· Please note that shipping costs paid at checkout are non-refundable.

3. How to Return

· Initiate a return by contacting our customer service team at dojocompanyofficial@gmail.com or through our Returns Portal on the website.
· We provide a free return shipping label for your convenience. Instructions will be sent via email once your return is authorized.

4. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery at [Insert Email] with your order number and photos of the product. We will gladly send a replacement or process a full refund, including any shipping costs.

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Contact Us

For any questions regarding shipping, returns, or your order, please reach out to our support team:
Email: dojocompanyofficial@gmail.com
Response Time: Within 24-48 hours on business days.

This policy is subject to change. Please refer to this page for the most up-to-date information.